GENERAL CONTRACT CONDITIONS

Pre-contract Informat

The website www.arquitecturaviva.com is owned by Arquitectura Viva S.L. with VAT ESB-78861564 and legal address at calle Aniceto Marinas, 32, 28008 Madrid.

The General Contract Conditions govern distance sales between Arquitectura Viva S.L. and the user or client, in accordance with legal provisions, and in particular, Law 7/1998 of 13 April on General Contract Conditions, Law 3/2014 of 27 March which modifies the Revised Text of the General Law for the Defence of Consumers and Users, the current applicable regulations on Personal Data Protection, Law 7/1996 of 15 January on Retail Commerce Regulations, and Law 34/2002 of 11 July, on Services of Information Society and Electronic Commerce.

Arquitectura Viva S.L. reserves the right to carry out all changes it deems necessary, without prior notification, in the General Conditions. These changes can be carried out, through its websites, in any legally admissible way, and must be complied with while they are published on the website and until they are validly modified by posterior ones. However, Arquitectura Viva S.L. reserves the right to apply, in some cases, Specific Terms of Contract in preference to the present Standard Conditions when deemed adequate, announcing them in due time and form.

The purpose of this website is the sale of magazines and books.

The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.

Also, you can subscribe to the newsletter to receive offers of the mentioned products or general information that may be of interest to you.

As user or client you expressly declare knowing, understanding, and accepting the conditions of use and these general contract conditions. Furthermore, you declare being of legal age and having the full legal capacity to act required for access to the websites of Arquitectura Viva S.L. and for contracting through them.

To purchase our products you may access the corresponding section of our online store.

To complete an online purchase you must be a registered user. You can access the corresponding section in the website in order to sign up. In compliance with the applicable laws for Personal Data Protection, Arquitectura Viva S.L. informs users that the personal data collected during registration and buying process will be included in an automated treatment system under its responsibility, with the aim of completing the actions by the user and managing subsequent proceedings derived from the same. Likewise, Arquitectura Viva S.L. informs users that they may exercise the rights of access, rectification, restriction of processing, erasure, data portability, and objection by sending a request to calle Aniceto Marinas, 32, 28008 Madrid, Spain or writing an email to av@arquitecturaviva.com.

We inform you that the treament of your data is legitimized by your consent and/or the contractual relationship we maintain with you.

During the purchase process you must sign in with the user name and password provided. This information will not be public. You are responsible for giving the identity and password obtained during the customer registration process a confidential and responsible treatment, and they cannot be given to anyone else. You can change the registered information at any time, in the customer area. In that same section you will have access to your order history. This section is for reference only, but you can manage it and remove those registers that you don’t find it necessary to visualize.

During the ordering process the client must offer a vaild e-mail address. If no confirmation arrives within 24 hours of the completion of the order, please contact Arquitectura Viva S.L. at the telephone number +34 915 487 317 or by e-mail to av@arquitecturaviva.com.

All web contents are in Spanish.

Upon delivery of the product at the address indicated, the customer will receive an invoice or order receipt.

Offer and Validity

In case of promotions or offers, the product will always be presented with its essential characteristics, the price of the offer, and period of validity.

In compliance with current regulations, Arquitectura Viva S.L. offers information about all items available for purchase, their characteristics and pricing. However, Arquitectura Viva S.L. reserves the right to remove, restock or change the products offered on its website by simply changing its contents. In this way, the products offered on the website at a given time will be subject to the General Contract Conditions valid in each case. Furthermore, the company will be able to stop offering, without prior notification and at any time, access to the mentioned products.

Essential Features of the Products

The products offered through our online store include a photograph and the essential features of the item. This is the information supplied by the manufacturer. The color of the product as shown in the photograph is not binding. The characteristics will specify it.

Guarantees

All the products offered on the website are covered by the commercial guarantee of the supplier. Arquitectura Viva S.L. offers customer service. During the guarantee period, the client will be able to call on the guarantee by contacting the Arquitectura Viva S.L. customer service by e-mail at av@arquitecturaviva.com or however indicated by the supplier. In case of doubt, the contact telephone number is +34 915 487 317 and the e-mail, av@arquitecturaviva.com.

Prices

The price shown for all products is in Euros and includes tax (IVA-Impuesto sobre el Valor Añadido). If any other taxes are applicable (IGIC or IPSI), these will be indicated.

Shipping and Delivery Costs

Arquitectura Viva S.L. ships worldwide, charging different rates depending on the destination and package weight. Click on Spain o rest of the world to consult costs.

Duties or custom taxes will be covered by the client.

Order Fulfillment

Arquitectura viva S.L. undertakes to deliver the order in the following periods:

Destination	Delivery time
Spain (peninsula)	48 – 72 hours
Canarias	7 days
Portugal	72 hours
Europe	10 days
Rest of the world	20 days

Payment Methods

The customer will be able to complete payment through any of the following methods, indicating the preferred option during the order process:

VISA or MASTERCARD credit card

All the operations involving transmission of personal or bank data take place in a secure environment, a server based on SSL (Secure Sockets Layer) standard security. All data passed between the web server and browsers is encrypted.

In the same way, credit card data is introduced directly in the bank page, through the POP (point of purchase), and is neither included nor recorded in any of the servers of Arquitectura Viva S.L.

Payment with VISA or MASTERCARD will require the following data: card number, expiry date, and security code (the last three digits of the number printed in italics on the back of credit cards), guaranteeing greater transaction security.

This payment method is valid only on the website.

Should a purchase be unduly charged using a card number, the cardholder may request an immediate cancellation of the charge. In such case, the corresponding debit and reimbursements will be effected without delay in the accounts of the supplier and the cardholder.

However, if the purchase were in fact carried out by the cardholder and the reimbursement request were not a consequence of having exercised the right of withdrawal or termination and, therefore, the debit reversal request were not justified, the cardholder will remain bound to compensate Arquitectura Viva S.L. for the damages caused by the cancellation.

Bank Transfer

Upon selecting bank transfer as payment method, you will receive an order confirmation and an e-mail with the bank details of Arquitectura Viva S.L.

It is very important to include the order number in the transfer, as well as your name and surname.

The transfer must be made within 3 days of the order confirmation.

If you wish, you can send a transfer receipt by e-mail to av@arquitecturaviva.com, but the order will not be complete until the transaction is confirmed by our bank.

The payment must be made in euros, and any currency exchange fees or bank fees are at your expense.

In the case of bank transfers carried out from outside Spain, you must ensure your bank makes all fees and commissions payable at origin. Otherwise, Arquitectura Viva S.L. might postpone delivery until the full payment is received.

PayPal

Permits sending payments through the Internet safely and comfortably. PayPal is based on the existing financial infrastructure of bank accounts and credit cards to create a global payment solution in real time. PayPal offers a service especially designed for those who are not satisfied with traditional payment methods.

More information at PayPal: http:/www.paypal.com.

The availability of the products offered by Arquitectura Viva S.L. can vary depending on client demand.

Though Arquitectura Viva S.L. updates its stock periodically, the product requested by the client could be sold out at the time. If the order cannot be fulfilled because the product is unavailable, Arquitectura Viva S.L. will inform the client by e-mail promptly. The time limit for communicating this information will not exceed 30 days. Arquitectura Viva S.L. can offer two options: to supply a product of similar or superior characteristics for the same price, or, for good and provable reasons, to reimburse the amounts paid for the cancelled order within that same time limit.

Return of Defective Product

If a product is not good condition and the reasons are not ascribable to the customer, they will have the right to return the product, informing Arquitectura Viva S.L. about the reason for the return through any of the means included in these contract conditions, and at no cost for the client. This return of damaged or faulty products will not be considered a right to withdrawal.

Arquitectura Viva S.L. undertakes to cover the return shipping costs and to replace the item with a new one in accordance with the conditions accepted at the time of sale.

If the buyer wishes to lodge a complaint, the company Arquitectura Viva S.L. is located on calle Aniceto Marinas 32, 28008 Madrid, Spain and the e-mail address is av@arquitecturaviva.com.

Jurisdiction

In the same way, Arquitectura Viva S.L. reserves the right to present the civil or criminal actions it considers necessary in case of misuse of its website and contents, or for breach of the present conditions.

The relationship between buyer and seller will be governed by the current regulations applicable in Spanish territory. In case of controversy, the parts can take their conflicts to an arbitration board or to court following the existing rules on jurisdiction and competence. Arquitectura Viva S.L. has its registered office in Madrid, Spain.